For expert help in selecting the right solution

Introduction

Metrodata's quality products deserve full training and support to ensure you achieve absolutely the best solution for your network applications. We offer complete professional and authoritative services at both pre- and post-sales stages.

The complexity of merging LAN and Wide Area networks for Voice and Data, with differing interface standards, dissimilar network and terminal equipment line protocols and physically different media can present problems at conceptual, design, implementation and operational stages.

Not if you work at Metrodata

Metrodata's whole business focuses on designing and supporting ALL Wide Area connectivity solutions whilst minimising implementation risks, capital and operational costs.

Consultancy

Metrodata offers consultancy on specific Product solutions and on general Networking issues. The service can be provided free as part of the selling/purchasing process, or be chargeable by agreement if the project is large or independent of Metrodata products.

Our Technical consultants are thoroughly conversant with the design and operational aspects of LAN and Wide Area Networking technology with extensive experience of networking voice/data technologies including SDH, PDH, IP, ATM and Frame Relay. Applications experience includes the latest high-speed ASI and HSSI standard applications such as Satellite-terrestrial networks, microwave, ATM networking and Access.

The Consultancy service is provided by a combination of phone, fax, e-mail, face-to-face and site meetings, as necessary.

Interested? Want to know more? For further information contact: Our sales department

Design

Large network integration projects can run into trouble at the implementation stage due to the inadequate initial design.

Are your staff conversant with fibre, SDH, STM-1, POS, ATM, voice/data integration, copper, interface conversion, interface extension, frame relay, coaxial, dsu, satellite, broadband, wireless, access, standards and so on.? If not, Metrodata have the skills to share with you.

Metrodata can serve as the expert party for networking in large overall Systems Integration challenges. We are renown for our resourcefulness, and even imagination in our technical proposals. We have been known to develop products specifically for unique applications - and quickly.

Charges are by negotiation, so make the initial contact with us contact our sales department

Post Installation

Metrodata also offers a complete range of post-sales product support services to cover:-

• Hotline Support
• Installation
• Field Maintenance
• Equipment repairs

Metrodata provide the technical excellence in post-installation, whether directly to you or via our fully-trained agents. Full details are available on our Customer Support Section.